Tuesday, September 18, 2007

Tech support and customer

Tech Support: "I need you to right-click on the Open Desktop."
Customer: "Ok."

Tech Support: "Did you get a pop-up menu?"

Customer: "No."

Tech Support: "Ok. Right click again. Do you see a pop-up menu?"

Customer: "No."

Tech Support:: "Ok, sir. Can you tell me what you have done up until this point?"

Customer: "Sure, you told me to write 'click' and I wrote 'click'."

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Customer: "I received the software update you sent, but I am still getting the same error message."

Tech Support:: "Did you install the update?"

Customer: "No. Oh, am I supposed to install it to get it to work?"


.Customer:: "Do I need a computer to use your software?"

Tech Support:: ?!%#$

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.Tech Support:: "Ok, in the bottom left hand side of the screen, can you see the 'OK' button displayed?"

Customer: "Wow. How can you see my screen from there?"

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6) Tech Support:: "What type of computer do you have?"

Customer:: "A white one."

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Tech Support:: "Type 'A:' at the prompt."

Customer:: "How do you spell that?"
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Customer: "You've got to fix my computer. I urgently need to print

document, but the computer won't boot properly."

Tech Support: "What does it say?"

Customer: "Something about an error and non-system disk."

Tech Support: "Look at your machine. Is there a floppy inside?"

Customer: "No, but there's a sticker saying there's an Intel inside."

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Tech Support: "Just call us back if there's a problem. We're open 24

hours."

Customer: "Is that Eastern time?"

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Tech Support:: "What does the screen say now?"

Customer: "It says, 'Hit ENTER when ready'."

Tech Support:: "Well?"

Customer: "How do I know when it's ready?"

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customer care officer:I need a product identification no: right now and

may I help u in finding it out?

Cust: sure

CCO: could u left click on start and do u find 'My Computer'?

Cust: I did left click but how the hell do I find your computer


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